The ESN as an Engine for Employee Experience Improvement

We have worked with enterprise social networks (ESNs) for over 15 years, helping organisations to create a connected context, networks and communities to support new ways of working and overcome the harmful effects of silos. In Munich this week, at the 15th Social...

Human-Centric Automation

This week’s curator, Sam Thomas, shares some links about the growing need for automation and robotics to be designed in a way that complements, rather than just replaces our human skills. As the capabilities and acceptance of artificial intelligence grow, we are...

No Single Tech Vendor Will Own ‘The Future Of Work’

This post is co-authored by Cerys Hearsey and Christine Overby. It originates in our shared experience using these tools in our Post*Shift “Living Lab,” and our shared belief that adaptive organisations will only emerge at any scale when IT and the...

The Mandated Revolution

Much has been written – both in our blog and elsewhere – about the many barriers to achieving the meaningful and sustainable digital transformation needed for businesses to operate in the challenging business conditions prevailing in the early 21st...

Digital change in banking: precursors & catalysts

The recent announcement that Wells Fargo entered into a partnership with Amazon, signalling the online retailer’s entry into the tricky – but massive – US student loan market, is only the latest in a series of alarm bells being sounded in the financial...