Online Identity & Trust-Building 101

In this edition, Livio considers some of the basic steps that leaders need to take to improve their visibility and credibility using digital workplace platforms. Friends reunited Last week, we invited our friend Katharina Krentz to introduce a selected management...

Colleague-First Experiences: Another Management Conundrum

Some reflections on EX, the role of managers in creating colleague-first experiences and the challenge of relentless change for all. Investment in colleague-centricity is finally catching up to customer-centricity. We have many more conversations with our clients...

Thanks For The Memory

This week, Livio digs into the central role that memory plays in all aspects of our work, as well as wider society. Memory is a powerful factor in shaping both individual and collective perceptions of pretty much everything we do, but in our field we often take its...

It’s Highly Illogical, Captain

This week, Livio shares some thoughts and links on our brain’s ability to make rational decisions and retain knowledge in the face of evolutionary and cognitive challenges. Behaving like apes Like many others in Europe, I recently took part in some tentative,...

Permission To Be Different

Cerys shares links and insights into teams and leadership, inspired by the launch of a major collaborative project. This week, much of our time has been occupied with the launch of a new collaborative squad, with ambitious goals, combining the Post*Shift team, a...