How to Make Enterprise Gen AI Work

If your organization is still relying on ad hoc employee experimentation with gen AI, it’s time to shift gears. While experiments like using Claude to draft emails or ChatGPT to brainstorm can yield learning and productivity benefits on an individual or unit level,...

Prompt Engineering Is Requirements Engineering – O’Reilly

In the rush to get the most from AI tools, prompt engineering—the practice of writing clear, structured inputs that guide an AI tool’s output—has taken center stage. But for software engineers, the skill isn’t new. We’ve been doing a version of it for decades, just...

What can agents actually do? | Irrational Exuberance

There’s a lot of excitement about what AI (specifically the latest wave of LLM-anchored AI) can do, and how AI-first companies are different from the prior generations of companies. There are a lot of important and real opportunities at hand, but I find that many of...

On Working with Wizards – by Ethan Mollick

We are already used to trusting technological magic. Every time we use GPS without understanding the route, or let an algorithm determine what we see, we’re trusting a different type of wizard. But there’s a crucial difference. When GPS fails, I find out...