Enterprise AI: Lessons from Social Media

Recent hints by AI researchers that they believe AGI is now within reach have fuelled an increasingly polarised debate about AI harms vs benefits. Ethan Mollick recently wrote up a useful overview of developments that considered where the water is rising (LLM...

Building, Managing and Leading a Hybrid Workforce

“In the future, when Microsoft leaves a security-flaw in their code it won’t mean that somebody hacks your computer. It will mean that somebody takes control of your servant robot and it stands in your bedroom doorway sharpening a knife and watching you sleep.”...

Digital transformation in insurance: beyond CX

Do insurers get FinTech? Coming at a time when, according to Gartner, “half of CEOs expect their industries to be substantially or unrecognizably transformed by digital”, the apparent lack of engagement with FinTech displayed by insurers in a recent...

Announcing Shift*Base

The social impact of technology is being felt more rapidly than existing institutions can keep up with, let alone influence, from the impact of automation on employment through to ethical dilemmas around privacy and data. In a world where software developers can...