Towards the Smart Digital Workplace

The spread of AI tools and technologies within the workplace will have a big impact on enterprise software and how organisations build, buy and rent the systems that support their operations, as we have written about previously. But it could also lead to a new wave of...

AI Could Redefine Enterprise Systems, But Where Do We Begin?

With successive waves of technology innovation and adoption, the initial applications tend to be those that make our current ways of working slightly better, and we measure their success in terms of marginal cost reduction or productivity improvement. Sometimes, like...

Strawberry (Da)Queries, Machines and Possibilitarianism

Strawberry (da)queries are more sophisticated than single shot prompts The big news in GenAI this weekend was the launch of GPT o1-preview, aka Strawberry, which is capable of limited reasoning and thinking through problems from different angles before trying to solve...

Asking Better Questions

Two very impressive demonstrations of GenAI capabilities have caused a stir in recent days, and they both challenge our assumptions and precepts about the art of the possible. Playing the classic video game DOOM on devices is the new ‘Hello World’ of programming, and...

Visibility and Legibility in the Connected Company

One overlooked benefit of AI and smart technology is its potential to solve the problem of coordinating work and related communications in large, complex organisations. We have studied better alternatives to the cascading hierarchy for decades, and in the hands of...