by Lee Bryant | Jan 23, 2024
2024 looks set to be a big year for enterprise AI adoption, but we need to think long-term and not be driven by the hype or the backlash. It looks like 2024 will be the year when GenAI, automation and smart systems gain a strong foothold in the enterprise. But...
by Radko Diev | Jan 10, 2024
The Dawn of Corporate GPTs in the Digital Workplace The emergence of enterprise GPTs marks a new phase in the journey towards smarter, digital workplaces. One trend we are seeing already is the emergence of two distinct paths: specialised, domain-specific GPTs, such...
by Radko Diev | Dec 12, 2023
Benchmarking against the Industrial Revolution The Industrial Revolution was a defining moment in human history which marked a monumental shift from manual labour to mechanised production. Yet, the productivity increase was initially only about 3% per decade between...
by Cerys Hearsey | Dec 1, 2023
At a recent event in London for CHROs, HR professionals highlighted the speed of their own function’s transformation as a key challenge. Not keeping pace with the wider organisation’s change agenda means lots of change fronts opening up simultaneously, hampering the...
by Lee Bryant | Sep 5, 2023
We are already seeing the decline of hierarchy as an organising principle for leadership in large organisations, and we have increasing evidence, such as this from Leandro Herrero, that positional authority is far less powerful than networked influence as a way to get...
by Radko Diev | Aug 8, 2023
As the COO of a new bank-owned fintech, my first task was to set up the new company’s operations to support users on our app and our network of partner merchants. Our goal was to deliver a superior customer experience through intelligent capabilities like...