Turning Noise into Knowledge

The meteoric rise of Slack over the past few years has re-energised the digital workplace field, and now with Microsoft Teams starting to become widely adopted in more traditional enterprises, new opportunities are opening up around this class of tools. Most...

Avoiding the pitfalls of Robotic Process Automation

Organisations are poised for a revolution in the back office – emerging technologies like Robotic Process Automation (RPA) open up the potential for exponential gains. RPA is set to see processes carried out faster, with fewer errors, 24/7 – after all...

The Automotive Tortoise versus the Hare

The automotive sector is a fascinating place to work right now thanks to the rapid acceleration towards electric vehicles and autonomous driving. The changes we are seeing will not just transform a major product category and an industry, but also, just as the...

Practical ideas to level up your social platform

In the various intranet and social technology conferences I have spoken at this year, I have been surprised by the limited scope and mandate of intranet manager and Enterprise Social Network (ESN) community manager roles in some organisations. In many cases, the role...

Digital Workplace Hubs Need Learning Communities

I have enjoyed meeting many intranet and ESN professionals recently at conferences and company workshops. Having worked hard to establish these platforms in their organisations, they now face the challenge of transitioning from running a unified system that was...