The Importance of Learning
A commitment to continuous learning is becoming a key requirement for anybody who wants to navigate the fast-changing world of work, especially for emerging ‘super jobs’ that demand hybrid skills
Talent Mapping & Agile People Development
Our existing skills and competency frameworks are not agile enough to stay up-to-date with fast moving areas like digital talent.
We need to do a better job of mapping existing talent and maintaining forward-looking skills frameworks to attract the right balance of new capabilities, but also to guide internal people development.
Overcoming Learned Helplessness
One residual effect of the top-down culture of IT provision in large firms is the phenomenon of ‘learned helplessness’ that pervades digital adoption. People who will quite happily use multiple Android apps at home to share with friends, or tweak their Wi-Fi network to stop their kids complaining, suddenly become fearful of new software at work and need formal training before they can try it out.
We need to raise the bar for digital skills and help people experiment and learn in their own way.
Digital Learning Hubs & Guides
The digital workplace is the ideal base for self-managed learning relating to technology. We create customised learning journeys based on role, experience and interests, but believe it is also important to develop a network of more fluent digital guides who are happy to give a little time to support people.
People need maximum flexibility and opportunities for self-directed learning in the flow of work if they are to continually develop.
Hybrids & ‘Super-jobs’
We have reached the limits of what can be achieved with a workforce comprising of distinct specialisms that hand-off work to each other. We need more hybrids and people confident to work across disciplines if we are to achieve truly connected products and services.
There is a growing awareness that the most highly-valued ‘super-jobs’ of the future will not be lawyers, engineers or other specialists, but lawyers who are design thinkers, engineers who are also sociologists, and technologists who understand ethics.
How We Can Help
We work with digital leaders to map digital strategy, capability gaps, and cultivate a network of digital guides across the organisation; we also deliver in-depth digital leadership learning and development programmes.
We map the capabilities, services and skills of emerging agile teams, and help assemble them into a service platform that the whole firm can use. We also help design and implement key platform elements starting with a digital learning hub.
We help switch from a process-centric work system to a more agile and service-centric approach, identify scope for automation or standardisation of these services, and then create the interfaces and connections with other teams to work better together.
In this edition, LJ reflects on the successes and failures of the 2020 remote working experiment. As we head towards the end of this extraordinary year, I have been reflecting on the successes and failures of the largest spontaneous working from home experiment. It...
In this edition, Lee looks at the return to the office debate, home working productivity, corporate education, the magic of blockchain and the recent Digital Workplace Disruption online conference. Welcome to Our New-Look Linklog We have switched our newsletter over...
As technologies continue to advance and the amount of information grows, “keeping up” can feel overwhelming. This is not going to change, in fact, it will worsen as technologies and work environments continue to evolve. An employees’ learning agility is a critical factor of success, and should be a key competency in recruitment…
Welcome back to the Post*Shift Linklog, picking back up after our summer break. This week's contributor, Laura-Jane Parker, reflects on the challenges faced by organisations in encouraging new ways of working. The digital workplace tools landscape has had a shake-up...
Our Digital Workplace Futures event last week (#psdw18) provided a great opportunity to hear from practitioners involved in the use of digital workplace technology to enable new ways of working and organisational improvement. It was great to see so many friends and...
(This post summarises an introductory talk I gave at our recent Digital Workplace Futures event in London - see here for a summary of the discussion that followed) Where have we come from? The beginnings of the digital workplace can be traced back to adoption of...