by Radko Diev | Aug 8, 2023
As the COO of a new bank-owned fintech, my first task was to set up the new company’s operations to support users on our app and our network of partner merchants. Our goal was to deliver a superior customer experience through intelligent capabilities like...
by Cerys Hearsey | Aug 4, 2016
This week’s curator, Livio Hughes, looks at the ongoing challenges faced by banks in coming to terms with (and preparing for) lasting digital transformation in the face of a range of industry threats, including the likely entry into the market by tech giants alongside...
