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Why Customer-Centricity is more than just Customer Focus

by Laura-Jane Parker | Jun 7, 2018

This week’s curator Laura-Jane Parker considers the importance of customer-centricity for adaptive Digital Age organisations, and why a customer focus is not enough. One of the UK’s most iconic retail companies, Marks and Spencer, has been in the headlines...

Linklog 44: changing the workplace, digital transformation and org change

by Eu Due | Aug 27, 2015

Want receive our linklog in your email? Please sign up here   FROM THE POST*SHIFT TEAM Join us for a discussion on how we can get social/digital change agents into leadership positions and why that matters.   CHANGING THE WORKPLACE Data and software helping...

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Recent Posts

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  • The Antidote to the Anti-Social Enterprise

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