The ESN as an Engine for Employee Experience Improvement

We have worked with enterprise social networks (ESNs) for over 15 years, helping organisations to create a connected context, networks and communities to support new ways of working and overcome the harmful effects of silos. In Munich this week, at the 15th Social...

Procurement as an interface

I had a very interesting session last week with procurement leads responsible for sourcing legal and consulting work for major organisations. I came to the session wanting to talk about service-oriented, not product- or project-oriented strategic sourcing, and to lay...

Organisations in the age of algorithms

Earlier this week, I gave a talk at the excellent State of the Net event in Milan about organisations in the age of algorithms. I have embedded the slides at the bottom of this post, but here is an outline of what I had to say. This is an exciting time for...