Innovation labs are failing. What comes next?

by | Nov 30, 2017

Innovation labs operating at the edge of a company, focusing solely on innovation and R&D were at the height of popularity just a year or so ago, but are now closing at an ever-increasing rate. These siloed, trendy workspaces, that have little contact with the...

Procurement as an interface

by | Nov 13, 2017

I had a very interesting session last week with procurement leads responsible for sourcing legal and consulting work for major organisations. I came to the session wanting to talk about service-oriented, not product- or project-oriented strategic sourcing, and to lay...

Getting started as a digital guide

by | Oct 19, 2017

There is no role more central to organisational transformation than Change Agent or Digital Guide. There are roles that may be more strategic, but the change agent is woven into the fabric of transformation, they are the ones in the trenches, helping the organisation...

Digital Leadership 101 (in defence of senior leaders)

by | Sep 14, 2017

Senior leaders can get a bad rap. They often get the blame for many of the failings of digital transformation programmes. I’ve had countless conversations with clients, friends and colleagues tearing their hair out as executives refuse to engage with new ways of...

How to create Safe Spaces for Radical Experiments

by | Aug 31, 2017

As both a product owner and an industry analyst, I am fascinated by how companies achieve breakthrough innovation. Startup methods like agile and lean have taught us to run experiments. And more of us are realising the importance of involving frontline employees in...