Retaining digital talent

The demand for digital talent at all levels of the organisation far outstrips supply. Research by Mortimer Spinks indicates that by 2020 the UK is expected to have a shortage of 800,000 tech workers. Recruiting them costs more and takes longer than any other type of...

Measuring how trust manifests in organisations

Building a culture of trust between management and the workforce is a key factor in reducing resistance to organisational change, and it helps create stronger alignment and sharing of ideas and practices. But, typically, trust is only measured once a year, or once a...

Procurement as an interface

I had a very interesting session last week with procurement leads responsible for sourcing legal and consulting work for major organisations. I came to the session wanting to talk about service-oriented, not product- or project-oriented strategic sourcing, and to lay...

Getting started as a digital guide

There is no role more central to organisational transformation than Change Agent or Digital Guide. There are roles that may be more strategic, but the change agent is woven into the fabric of transformation, they are the ones in the trenches, helping the organisation...

Enterprise-wide Agility: Doing versus Being

“Doing agile is a set of activities, but being agile is the state of mind, the ongoing capability, and the cultural adaptability.” ― Pearl Zhu, Digital Agility: The Rocky Road from Doing Agile to Being Agile When working with global firms seeking to inject agility...