Live from The Drucker Forum: Technology vs. Humanity

This is the second in a series of posts Live from The Drucker Forum, where some of the PostShift team are reporting back the insights and conversations had whilst they are in attendance at this fascinating event. Catch up on the first post here. Andrew Hill introduced...

Live from the Drucker Forum: Key Management Challenges

Back in June of this year, some of us at Post*Shift entered the Drucker Challenge, an essay competition linked to the related Drucker Forum. Ea & I were delighted to find that our essays were selected amongst the top ten entries, and we are excited to find...

Organisations in the age of algorithms

Earlier this week, I gave a talk at the excellent State of the Net event in Milan about organisations in the age of algorithms. I have embedded the slides at the bottom of this post, but here is an outline of what I had to say. This is an exciting time for...

With small nudges come great responsibility

Pop Quiz! Q: What two small changes can you make to reminder texts for job centre interview appointments that increases the likelihood of attendance by nearly 20%? A: Personalisation and empathy. Going from ‘Just a quick reminder you have a job centre interview...

Reflections from Denmark on Digital Transformation

I had a blast presenting at the Headstart Morning Seminar as part of Internet Week Denmark, hosted in Aarhus this week. Since we have blogged about the major ideas I covered before here and here, I thought I would instead draw inspiration from the questions and...