Agile for All

Some reflections on the path agile is taking to adoption through organisations, drawing on some recent experiences and pain points. When organisations begin exploring agility as a key capability, there is a fairly well trodden path of discovery, until efforts stall...

Online Identity & Trust-Building 101

In this edition, Livio considers some of the basic steps that leaders need to take to improve their visibility and credibility using digital workplace platforms. Friends reunited Last week, we invited our friend Katharina Krentz to introduce a selected management...

Colleague-First Experiences: Another Management Conundrum

Some reflections on EX, the role of managers in creating colleague-first experiences and the challenge of relentless change for all. Investment in colleague-centricity is finally catching up to customer-centricity. We have many more conversations with our clients...

Thanks For The Memory

This week, Livio digs into the central role that memory plays in all aspects of our work, as well as wider society. Memory is a powerful factor in shaping both individual and collective perceptions of pretty much everything we do, but in our field we often take its...