Managing and Measuring Digital Transformation

I was delighted to take part in the Social Business Arena within the huge CeBIT fair today in Hannover, speaking about the need for better ways to manage and measure digital transformation (see slides below). In summary: Digital Transformation needs to focus on...

Openness is the best defence

I really enjoyed spending a few days last week in the historic city of Prizren, Kosovo, at the inaugural Doku:tech conference, held in the open air overlooked by the fort that gives the city its name. The event was organised by Kushtrim Xhakli alongside the...

External engagement requires better internal organisation

As part of the work we do helping organisations overcome legacy structural and cultural barriers to new ways of working, we look at areas of the business that suffer disconnects and silo problems. One of these is often the relationship between externally-facing...