Building, Managing and Leading a Hybrid Workforce

“In the future, when Microsoft leaves a security-flaw in their code it won’t mean that somebody hacks your computer. It will mean that somebody takes control of your servant robot and it stands in your bedroom doorway sharpening a knife and watching you sleep.”...

Digital transformation in insurance: beyond CX

Do insurers get FinTech? Coming at a time when, according to Gartner, “half of CEOs expect their industries to be substantially or unrecognizably transformed by digital”, the apparent lack of engagement with FinTech displayed by insurers in a recent...

Announcing Shift*Base

The social impact of technology is being felt more rapidly than existing institutions can keep up with, let alone influence, from the impact of automation on employment through to ethical dilemmas around privacy and data. In a world where software developers can...

With small nudges come great responsibility

Pop Quiz! Q: What two small changes can you make to reminder texts for job centre interview appointments that increases the likelihood of attendance by nearly 20%? A: Personalisation and empathy. Going from ‘Just a quick reminder you have a job centre interview...