Digital Workplace Hubs Need Learning Communities

by | Apr 13, 2017

I have enjoyed meeting many intranet and ESN professionals recently at conferences and company workshops. Having worked hard to establish these platforms in their organisations, they now face the challenge of transitioning from running a unified system that was...

No Single Tech Vendor Will Own ‘The Future Of Work’

by | Dec 15, 2016

This post is co-authored by Cerys Hearsey and Christine Overby. It originates in our shared experience using these tools in our Post*Shift “Living Lab,” and our shared belief that adaptive organisations will only emerge at any scale when IT and the...

The Next Wave Of Utility For Enterprise Social Networks

by | Nov 24, 2016

By 2017, McKinsey predicts that 70% of companies will have an Enterprise Social Network (ESN). Now that these platforms are finally mainstream, we need to focus on how to increase their utility and usefulness for employees and the wider organisation. Adoption and...

Defining the Operating Model for the Digital Enterprise

by | Sep 29, 2016

Earlier this week at the IOM Summit in Cologne, I gave a talk entitled ‘Defining the Operating Model for the Digital Enterprise’ that outlined what I think are the two key foundations of a digitally transformed enterprise: An operating system that coordinates...