Enterprise Social Networks: a Higher Purpose?

ESNs are now part of the furniture A basic form of social business collaboration is now an expected feature of the modern workplace, at least in terms of the prevalence of ESN platforms like IBM Connections, Jive and Sharepoint, or chat apps like Slack and Yammer....

Reflections from Denmark on Digital Transformation

I had a blast presenting at the Headstart Morning Seminar as part of Internet Week Denmark, hosted in Aarhus this week. Since we have blogged about the major ideas I covered before here and here, I thought I would instead draw inspiration from the questions and...

CEOs Should Listen More, Speak Less On Enterprise Social Platforms

This post was updated 08/11/16 Leadership involvement is an effective way of encouraging employees to adopt social collaboration platforms and ESNs, but it also risks reinforcing some of the mindset and behaviours that these projects are trying to overcome. Too often,...