Moving From Ad-hoc Hybrid Working to a Hybrid Work System in 2023
In this edition, Lee considers how we can learn the lessons of ad-hoc hybrid work and create a fully-featured hybrid work system to help us hit the ground running in 2023.
The key role of the digital workplace in supporting successful M&A integration
In this issue, Livio considers the cultural elements of M&A integrations and how they can be enabled by a purposeful digital workplace strategy The key role of the digital workplace in supporting successful M&A integration Big is not always beautiful Last year...
One Final Mission for the Middle Management Brigades?
The so-called ‘squishy middle’ of management is often perceived as a barrier to transformation, but what if we engaged this layer as change agents? Good management gets a bad rap Ed Zitron’s critique of lazy back-to the-office articles in the media starts...
Old Wine in New Bottles
Sometimes change gets stuck between two worlds, and all we end up with is old structures with new branding. During a period of transition or paradigm shift, there is often an interim phase where we use new models to create a slightly better version of the old world...
Mind the Experience Gap
Some thoughts on making ‘experience chasms’ a bit shallower at the boundaries of traditional orgs. We’re seeing increased interest in customer and employee experience from most organisations, focused on increasing loyalty, revenues, engagement and...