Bridging the Digital Skills Gap in the Digital Workplace

An organisation’s approach to learning is a key success factor in its digital transformation efforts, and we are seeing three areas of focus emerging as predictors of maturity:  how an organisation bridges its digital skills and confidence gaps how an organisation...

Creating Psychological Safety in Hybrid Teams

In 2012, Google published the results of Project Aristotle – an in-depth analysis of the conditions needed for a team to be successful. It has led team leaders to re-evaluate the culture and environment they create. Organisations are discussing how to leverage...

Turning Noise into Knowledge

The meteoric rise of Slack over the past few years has re-energised the digital workplace field, and now with Microsoft Teams starting to become widely adopted in more traditional enterprises, new opportunities are opening up around this class of tools. Most...

Avoiding the pitfalls of Robotic Process Automation

Organisations are poised for a revolution in the back office – emerging technologies like Robotic Process Automation (RPA) open up the potential for exponential gains. RPA is set to see processes carried out faster, with fewer errors, 24/7 – after all...