Thoughts | SHIFT*: Digital Capability Acceleration

AI Could Redefine Enterprise Systems, But Where Do We Begin?

by Lee Bryant | Oct 1, 2024

With successive waves of technology innovation and adoption, the initial applications tend to be those that make our current ways of working slightly better, and we measure their success in terms of marginal cost reduction or productivity improvement. Sometimes, like...

Developing Long-Term Workforce Capabilities is Better Than Boom & Bust Hiring/Firing

by Seb Kowalski | Apr 18, 2023

Thousands of employees have recently been ‘let go’ from some of the biggest tech companies in the world, as evidenced by sites like layoffs.fyi. Why is that? Many of the big players have released statements citing over-hiring during lockdown, when e-commerce surged,...

Fail, Learn and Repeat. Or not really?

by Seb Kowalski | Feb 7, 2023

Should we always encourage failure-as-learning, and when might this risk de-motivate individual contributors, asks Sebastian Kowalski in this Link*Log Learning by iterating is not the same as accepting overall failure At this point, most team leads have been told many...

Improving our ability to navigate macro volatility in a world where we can’t predict it

by Lee Bryant | Dec 20, 2022

A final few links and observations as we close 2022 on the skills we need to develop if we are to safely and successfully navigate complexity and macro-level volatility. From Tochka-Us to Twitterdammerung in 2022 I am not going to make the mistake of trying to predict...

Mind the Experience Gap

by Cerys Hearsey | Aug 5, 2022

Some thoughts on making ‘experience chasms’ a bit shallower at the boundaries of traditional orgs. We’re seeing increased interest in customer and employee experience from most organisations, focused on increasing loyalty, revenues, engagement and...

Embracing Seasonality in Change Efforts

by Cerys Hearsey | Nov 19, 2021

Some thoughts on long-haul change efforts and creating a more sustainable, seasonal approach. For years whilst providing coaching & mentoring, I have encouraged a cyclical, seasonal approach to tackling goals. Matching the overall energy levels & mood to how...

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