Bridging the Digital Skills Gap in the Digital Workplace

by | Jun 14, 2018

An organisation’s approach to learning is a key success factor in its digital transformation efforts, and we are seeing three areas of focus emerging as predictors of maturity:  how an organisation bridges its digital skills and confidence gaps how an organisation...

Practical ideas to level up your social platform

by | May 24, 2017

In the various intranet and social technology conferences I have spoken at this year, I have been surprised by the limited scope and mandate of intranet manager and Enterprise Social Network (ESN) community manager roles in some organisations. In many cases, the role...

Digital Workplace Hubs Need Learning Communities

by | Apr 13, 2017

I have enjoyed meeting many intranet and ESN professionals recently at conferences and company workshops. Having worked hard to establish these platforms in their organisations, they now face the challenge of transitioning from running a unified system that was...

CEOs Should Listen More, Speak Less On Enterprise Social Platforms

by | Apr 17, 2015

This post was updated 08/11/16 Leadership involvement is an effective way of encouraging employees to adopt social collaboration platforms and ESNs, but it also risks reinforcing some of the mindset and behaviours that these projects are trying to overcome. Too often,...