Trustfulness and professionalism

Last week, I took part in two events at the Institute of Chartered Accountants in England and Wales (ICAEW) concerned with the future of the accounting profession and its firms. This followed on from the work we did with the Institute on the Future Firms report, which...

Creating Psychological Safety in Hybrid Teams

In 2012, Google published the results of Project Aristotle – an in-depth analysis of the conditions needed for a team to be successful. It has led team leaders to re-evaluate the culture and environment they create. Organisations are discussing how to leverage...

Procurement as an interface

I had a very interesting session last week with procurement leads responsible for sourcing legal and consulting work for major organisations. I came to the session wanting to talk about service-oriented, not product- or project-oriented strategic sourcing, and to lay...

Getting ready for Data Ops

We spend so much time deep in the woods trying to help established firms become less divided by vertical hierarchy and more laterally connected, that sometimes it is good to raise our view and consider the prize that lies ahead for those with the courage, imagination...

How To Lead In The Age Of Algorithms

Corporate leadership is already struggling to keep up with the connected workforce and increasing speed and complexity in the digital economy. But looking ahead to the rise of algorithmic and human-machine co-working, the situation is even more worrying. A reboot...