Practical ideas to level up your social platform

by | May 24, 2017

In the various intranet and social technology conferences I have spoken at this year, I have been surprised by the limited scope and mandate of intranet manager and Enterprise Social Network (ESN) community manager roles in some organisations. In many cases, the role...

Digital Workplace Hubs Need Learning Communities

by | Apr 13, 2017

I have enjoyed meeting many intranet and ESN professionals recently at conferences and company workshops. Having worked hard to establish these platforms in their organisations, they now face the challenge of transitioning from running a unified system that was...

How to Set 2017 Priorities for Digital Transformation

by | Dec 8, 2016

If you are like us, you will be spending the next two weeks tying up projects and working through a long task list. The most concrete references to 2017 may still be in your planning documents. Even so, now is a good time to sequence your 2017 activities, so that you...

Defining the Operating Model for the Digital Enterprise

by | Sep 29, 2016

Earlier this week at the IOM Summit in Cologne, I gave a talk entitled ‘Defining the Operating Model for the Digital Enterprise’ that outlined what I think are the two key foundations of a digitally transformed enterprise: An operating system that coordinates...

Enterprise Social Networks: a Higher Purpose?

by | Feb 1, 2016

ESNs are now part of the furniture A basic form of social business collaboration is now an expected feature of the modern workplace, at least in terms of the prevalence of ESN platforms like IBM Connections, Jive and Sharepoint, or chat apps like Slack and Yammer....