We improve organisational performance by helping firms develop & connect their digital business capabilities, drawing on our experience as pioneers of digital ways of working
We take pride in the diligent, detailed approach we take to our work, and aim to leave behind more productive, collaborative teams wherever we go.
To really improve the way an organisation works with emerging technology requires a combination of skills and knowledge that extend way beyond software features and functions – org design, agile and collaborative ways of working, digital leadership, change movements, psychology and personal productivity are also important.
It is our experience and ability to operate confidently across these domains that our clients say they find most valuable.
Some insights into our thinking:
Browse our blog and newsletter archives
Learn what we mean by an Organisational OS
Read our Smarter Simpler Social founding paper
View an interactive history of the digital workplace
Download a sample research report on Digital Strategy
Leadership Team
Explore Our History
A revelation
A new vision
Building the social web
Award-winning in Legal
Pursuing org change through social tools
Re-thinking enterprise IT & collaboration
Built a great team and learned how to pitch
We managed one of the craziest online + real-life events ever attempted
Acquisition, growth and Vegas nights
Developing social systems to identify actionable data
A long-term transformation role with Bosch
Time for another fresh start to refocus on transformation
A new space
Developed our approach to agile, distributed transformation
Exploring organisational capabilities as change goals
Re-thinking internal functions in an agile organisation
Capability Mapping for Digital Leaders
Lisbon, hybrid locations and lots of learning
Started a new long-term digital capability project
Greater focus on executive education
Expanded our curriculum for digital leadership
Platform development
Launch of Shift*Base as a new venture
Selected Blog Posts
Reasoning, Context and the Agentic Enterprise AI Beyond LLMs
The end of 2024 is seeing a flurry of announcements and releases that will shape the way organisations use AI tools and tech in 2025. We will look ahead to what that might mean in practice in our final newsletter of the year, a couple of weeks from now. But first,...
The Age of Abundance Depends on Continuous Learning at the Heart of Technology Change
Marc Benioff wrote this week in TIME magazine about “how the rise of new digital Workers will lead to an unlimited age”: I’ve always believed that business is the greatest platform for change. Today, as we stand at the brink of this new Agentic Era, I’ve never been...
Towards the Smart Digital Workplace
The spread of AI tools and technologies within the workplace will have a big impact on enterprise software and how organisations build, buy and rent the systems that support their operations, as we have written about previously. But it could also lead to a new wave of...
AI Use Cases: Shifting Focus From Personal to Organisational Productivity
In the past couple of weeks, we have seen some interesting developments in AI with the potential to improve both personal and organisational productivity; but the former category seems to be moving a lot faster than the latter. On the personal productivity...
AI Reasoning Is Cool, But First How Can We Tackle Organisational Debt?
The excitement around what AI will mean for organisations and the new world of work continues its exponential growth, but it seems AI readiness and adaptation within organisations is still on a shallower linear growth path. I hesitate to widen this gap by focusing too...
AI Could Redefine Enterprise Systems, But Where Do We Begin?
With successive waves of technology innovation and adoption, the initial applications tend to be those that make our current ways of working slightly better, and we measure their success in terms of marginal cost reduction or productivity improvement. Sometimes, like...