Sharing our thinking in the open helps connect with others trying to advance the future of digital working. Our archive of articles and links is open and available below.
Humans in the Loop or in the Soup?
Enterprise AI governance, security and safety are challenges that will require a multi-domain approach and imaginative solutions that combine technology, human factors, knowledge engineering and codification. These are issues that cannot just be delegated to CSOs and...
Extraction vs. Redesign: The Hidden Fork in the Road for AI Leaders
This article is published as a free sample of the Shift*Academy paid edition. Every other week, the paid edition explores the structural implications of AI for leadership, organisational design and enterprise capability, with practical deep dives for leaders...
Schrödinger’s Optimism: AI and Productivity Signals
Schrödinger’s Optimism Reading news stories about the US stock market dip at the end of last week, you might think that serious economic and technology analysts are uncertain about the impact of AI on business and productivity. Selling or buying stocks is quite a...
How We Survived the Agent Apocalypse
An Agentic False Dawn? If you are reading this, then the agent apocalypse didn’t happen, or perhaps my disembodied brain is being used as an agentic personality source connected to the mainframe in Vault 0. I am old enough to remember the heyday of Moltbook -...
Claude Code, but for Management
In the past couple of weeks, more developers have declared that Claude Code, the leading AI model for software development, is now good enough that they no longer need to code manually. This is quite something, and if Claude Code can live up to this promise, this will...
Re-Focusing Leadership on AI Readiness & Enablement
Why Focus on AI-Enabled Organisational Change Rather Than Just Technology? As we look ahead to another year of rapid technology-driven change in business and society, it is a good moment to separate the wood from the trees and focus on medium-term goals. Generative AI...
Can AI Help Reverse the Oversimplification of Management?
As we look forward to a new year, it is worth zooming out momentarily from the frenetic race between AI models to focus on some of the enablers, blockers and wider changes that will determine whether organisations are able to use this technology effectively. We now...
Context Plumbing, Intent Sensing and an AI Reverse Uno on Social Media Feeds?
The Enterprise Strikes Back Fears of the AI investment bubble potentially crashing the US stock market have abated slightly, despite AI revenues not yet looking like they will be able to repay the vast sums being invested for some considerable time. But OpenAI is...
Metamorphoses: “Of Bodies Chang’d to Various Forms, I Sing”
In the programmable organisation, leaders need to think less like bureaucrats and more like architects and coders to provide the context and instructions needed to operate smart systems. Or perhaps poets? Poetry and coding are both forms of language that act as...
AI Agents & Skills, Plus What Games Can Teach us About Adoption
Enterprise AI Adoption Signs of Life There are some promising signals emerging around enterprise AI adoption and its impact on companies who are using it. Last month’s Accountable Acceleration: Gen AI Fast-Tracks Into The Enterprise report by Wharton Human-AI Research...
Enterprise AI Needs Leadership Ambition to Move Beyond the ‘Faster Horses’ Stage
Adoption vs Adaptation Constellation Research held their annual Connected Enterprise event last week, and unsurprisingly, enterprise AI was very much top of mind for many of the CIOs and analysts in attendance. But as Jon Reed reported for Diginomica, there are signs...
AI Round-up: Both Destroyer and Maker of Worlds?
Large, small, tiny & nano model developments After the recent release of GPT-5-Codex, Anthropic picked up the AI-enhanced coding baton at the end of September with the release of Claude Sonnet 4.5. Since then, results seem positive for both models, which means we...