About Us

A highly experienced team that works with leaders to design, develop, run and evolve organisational operating systems that are fit for purpose in the digital age.

“A bit nerdy but lots of fun to work with”

Enablers, not consultants. Builders, not hand wavers. Pragmatists, not ideologues.

We are dedicated to helping firms of all sizes undertake Digital Transformation to create more resilient and adaptable business structures for the 21st Century.

We passionately believe that business can be better when it is more human and connected, and we believe that this process of change driven by digital technology has only just begun.

We helped pioneer the use of social, digital tools and networks to create the digital workplace. Now this is mainstream and the headshift we helped to create has happened, the question is what new forms of organisation can we create on top?

Our core team has run many major client projects together, spanning consultancy, technology development, marketing and social business organisation. We also work with a wider network of specialists, partners and associates, whose expertise can be called upon as required.

 

At the leadership level

We work with digital leaders to map digital strategy, capability gaps, and cultivate a network of digital guides across the organisation; we also deliver in-depth digital leadership learning and development programmes.

At the platform level

We map the capabilities, services and skills of emerging agile teams, and help assemble them into a service platform that the whole firm can use. We also help design and implement key platform elements starting with a digital learning hub.

At the team level

We help switch from a process-centric work system to a more agile and service-centric approach, identify scope for automation or standardisation of these services, and then create the interfaces and connections with other teams to work better together.

Between Two Worlds

Between Two Worlds

Thoughts on institutional upgrades, hierarchies versus networks, and re-wilding as an organisational design priority. This week’s ‘Lunch with the FT’ featured the social psychologist Jonathan Haidt, and he had some interesting things to say ($) about how mature...

What Does it Mean to Move From Projects to Products?

What Does it Mean to Move From Projects to Products?

Cerys shares some great reads on the shift from project to product that accompanies agile transformation, and some hints for non-technical teams overwhelmed by the journey. As organisations work through the transformation efforts needed for increased agility, some of...

Just Another Bad Day at the Office?

Just Another Bad Day at the Office?

In this edition, Livio reflects on the cognitive deficit of leaders, the undying corporate addiction to meetings, and why these are terrible for getting important stuff done. Reading & learning are not just ‘nice to haves’ There are plenty of reasons why time to...

Our Global Moment of Liminality

Our Global Moment of Liminality

  Cerys explores ways in which leaders can help individuals and organisations embrace this unique moment of liminality as we transition to new realities. A year ago, HBR shared an article on our opportunity to use the “prolonged time of trial” represented by the...