We improve organisational performance by helping firms develop & connect their digital business capabilities, drawing on our experience as pioneers of digital ways of working
We take pride in the diligent, detailed approach we take to our work, and aim to leave behind more productive, collaborative teams wherever we go.
To really improve the way an organisation works with emerging technology requires a combination of skills and knowledge that extend way beyond software features and functions – org design, agile and collaborative ways of working, digital leadership, change movements, psychology and personal productivity are also important.
It is our experience and ability to operate confidently across these domains that our clients say they find most valuable.
Some insights into our thinking:
Browse our blog and newsletter archives
Learn what we mean by an Organisational OS
Read our Smarter Simpler Social founding paper
View an interactive history of the digital workplace
Download a sample research report on Digital Strategy
Leadership Team
Explore Our History
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A revelation
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A new vision
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Building the social web
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Award-winning in Legal
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Pursuing org change through social tools
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Re-thinking enterprise IT & collaboration
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Built a great team and learned how to pitch
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We managed one of the craziest online + real-life events ever attempted
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Acquisition, growth and Vegas nights
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Developing social systems to identify actionable data
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A long-term transformation role with Bosch
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Time for another fresh start to refocus on transformation
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A new space
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Developed our approach to agile, distributed transformation
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Exploring organisational capabilities as change goals
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Re-thinking internal functions in an agile organisation
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Capability Mapping for Digital Leaders
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Lisbon, hybrid locations and lots of learning
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Started a new long-term digital capability project
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Greater focus on executive education
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Expanded our curriculum for digital leadership
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Platform development
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Launch of Shift*Base as a new venture
Selected Blog Posts
Centaur service teams and the role of narrow AI in organisations
In deploying AI and automation to upgrade our old organisational systems of work coordination, we should embrace the fact that we are still in the Centaur chess stage, that it might last a while, and that this is probably a good thing. Enterprise AI is built on the...
Accelerating the Map → Change → Learn loop to guide enterprise AI adoption
Welcome to our revamped newsletter, which we are expanding into a learning companion for leaders and practitioners working to advance real-world applications of AI and emerging digital workplace technologies. We will continue to publish this free edition every other...
Designing hybrid human-AI use cases for the enterprise
GPTs: fun, but also useful? Azeem Azhar is doing a great job of documenting and analysing the rapid development of GenAI in his excellent newsletter Exponential View, and last week he shared a discussion with one of the co-authors of the original Transformers paper...
Four Areas of AI Readiness We Need to Improve
We all have high hopes for the impact of AI and smart automation on the enterprise, but without urgent action on organisational readiness, the biggest improvements and productivity gains will likely be out of reach. As Dave Wright and Brian Solis wrote for CIO...
Could AI Be A Catalyst For Wider Organisational Change?
Productivity Hopes and the Solow Paradox Away from the breathless excitement about GPTs and their latest impressive content creation tricks, there has been some thoughtful discussion recently about the impact of AI on work and the organisations we build to coordinate...
Don’t Fear the Coming Trough of AI Disillusionment
2024 looks set to be a big year for enterprise AI adoption, but we need to think long-term and not be driven by the hype or the backlash. It looks like 2024 will be the year when GenAI, automation and smart systems gain a strong foothold in the enterprise. But...