The Future Of The Professional Services Firm

by | Sep 8, 2016

The structure and practices of professional services firms go back hundreds of years, and they have been well-suited to an era of individual expertise. Previously, firms themselves consisted of buildings, brands, and a common understanding of how to work in a given...

Digital change in banking: precursors & catalysts

by | Aug 4, 2016

The recent announcement that Wells Fargo entered into a partnership with Amazon, signalling the online retailer’s entry into the tricky – but massive – US student loan market, is only the latest in a series of alarm bells being sounded in the financial...

Building, Managing and Leading a Hybrid Workforce

by | Jun 30, 2016

“In the future, when Microsoft leaves a security-flaw in their code it won’t mean that somebody hacks your computer. It will mean that somebody takes control of your servant robot and it stands in your bedroom doorway sharpening a knife and watching you sleep.”...

Digital transformation in insurance: beyond CX

by | Apr 29, 2016

Do insurers get FinTech? Coming at a time when, according to Gartner, “half of CEOs expect their industries to be substantially or unrecognizably transformed by digital”, the apparent lack of engagement with FinTech displayed by insurers in a recent...

HR Tech London: Social Collaboration Case Studies

by | Mar 30, 2015

With the HR Tech London conference in town last week, we had an opportunity to gather some more case studies, to extend our collection started at the E2.0 Summit in Paris back in February. As someone who always enjoys being ‘boots on the ground’ in the...