by Radko Diev | Aug 8, 2023
As the COO of a new bank-owned fintech, my first task was to set up the new company’s operations to support users on our app and our network of partner merchants. Our goal was to deliver a superior customer experience through intelligent capabilities like...
by Laura Thomas | Sep 2, 2016
This week’s curator, Livio Hughes, shares a blog post looking at the way in which the introduction of the updated Payment Services Directive (PSD2) – affecting UK banks irrespective of Brexit – will force the banking industry to engage with significant...
by Livio Hughes | Sep 1, 2016
Much has been written – both in our blog and elsewhere – about the many barriers to achieving the meaningful and sustainable digital transformation needed for businesses to operate in the challenging business conditions prevailing in the early 21st...
by Cerys Hearsey | Aug 4, 2016
This week’s curator, Livio Hughes, looks at the ongoing challenges faced by banks in coming to terms with (and preparing for) lasting digital transformation in the face of a range of industry threats, including the likely entry into the market by tech giants alongside...
by Livio Hughes | Aug 4, 2016
The recent announcement that Wells Fargo entered into a partnership with Amazon, signalling the online retailer’s entry into the tricky – but massive – US student loan market, is only the latest in a series of alarm bells being sounded in the financial...
by Livio Hughes | Apr 29, 2016
Do insurers get FinTech? Coming at a time when, according to Gartner, “half of CEOs expect their industries to be substantially or unrecognizably transformed by digital”, the apparent lack of engagement with FinTech displayed by insurers in a recent...