The Token Apocalypse & Agentic Ecosystem Design

The path towards reliable agentic AI infrastructure in the enterprise continues to offer up new surprises, and the recent panic around token costs is a case in point that has focused minds on the cost-benefit analysis of different models. But perhaps model choice is...

Overcoming Hidden Obstacles in Transforming Bank Operations

As the COO of a new bank-owned fintech, my first task was to set up the new company’s operations to support users on our app and our network of partner merchants. Our goal was to deliver a superior customer experience through intelligent capabilities like...

The Mandated Revolution

Much has been written – both in our blog and elsewhere – about the many barriers to achieving the meaningful and sustainable digital transformation needed for businesses to operate in the challenging business conditions prevailing in the early 21st...

Linklog 88: How can banks embrace digital transformation?

This week’s curator, Livio Hughes, looks at the ongoing challenges faced by banks in coming to terms with (and preparing for) lasting digital transformation in the face of a range of industry threats, including the likely entry into the market by tech giants alongside...