Digital transformation in insurance: beyond CX

Do insurers get FinTech? Coming at a time when, according to Gartner, “half of CEOs expect their industries to be substantially or unrecognizably transformed by digital”, the apparent lack of engagement with FinTech displayed by insurers in a recent...

Reclaiming the Headshift history

Today we are proud to announce the launch of the Headshift archives. A little over a year ago, we published our founding blog post, in which we asked “what comes next?”, now that social business has become mainstream. Specifically, what do we do with it,...