Turning Noise into Knowledge

The meteoric rise of Slack over the past few years has re-energised the digital workplace field, and now with Microsoft Teams starting to become widely adopted in more traditional enterprises, new opportunities are opening up around this class of tools. Most...

Overcoming the challenges of virtual teams

Yesterday morning, I heard my colleague Livio speak at an event hosted by Kemp Little on the challenges of global virtual working. Along with Keith Warburton from Global Business Culture and Marian Bloodworth, Employment Partner at Kemp Little, they explored the...

Getting started as a digital guide

There is no role more central to organisational transformation than Change Agent or Digital Guide. There are roles that may be more strategic, but the change agent is woven into the fabric of transformation, they are the ones in the trenches, helping the organisation...

A primer for business leaders on the digital workplace

With so attention now paid to culture, teams, and organisational change, we are surprised by how many discussions still miss the enabling role of social technologies. Yes, the digital workplace is a big topic amongst internal communications managers and technologists,...

Practical ideas to level up your social platform

In the various intranet and social technology conferences I have spoken at this year, I have been surprised by the limited scope and mandate of intranet manager and Enterprise Social Network (ESN) community manager roles in some organisations. In many cases, the role...