Connecting the company to connect the experience

Overcoming functional silos is high on the list of pain points of most organisations. Important to know is all silos lead to detrimental insularity. This causes teams to lose alignment with the wider org, which has lots of negative knock-on effects. Silos...

Innovation labs are failing. What comes next?

Innovation labs operating at the edge of a company, focusing solely on innovation and R&D were at the height of popularity just a year or so ago, but are now closing at an ever-increasing rate. These siloed, trendy workspaces, that have little contact with the...

Procurement as an interface

I had a very interesting session last week with procurement leads responsible for sourcing legal and consulting work for major organisations. I came to the session wanting to talk about service-oriented, not product- or project-oriented strategic sourcing, and to lay...

How to create Safe Spaces for Radical Experiments

As both a product owner and an industry analyst, I am fascinated by how companies achieve breakthrough innovation. Startup methods like agile and lean have taught us to run experiments. And more of us are realising the importance of involving frontline employees in...

Rethinking the role of your digital team

In our most recent research, many CIOs and CDOs complained that their digital strategy has only affected the edge of the business. Digging into this, we see that one of the biggest root causes is the siloed digital team. Originally separated from the business to...