Overcoming Hidden Obstacles in Transforming Bank Operations

As the COO of a new bank-owned fintech, my first task was to set up the new company’s operations to support users on our app and our network of partner merchants. Our goal was to deliver a superior customer experience through intelligent capabilities like...

Digital transformation in insurance: beyond CX

Do insurers get FinTech? Coming at a time when, according to Gartner, “half of CEOs expect their industries to be substantially or unrecognizably transformed by digital”, the apparent lack of engagement with FinTech displayed by insurers in a recent...

Linklog 31: disruptions, organisations and FinTech

Interesting things we have found this week about building 21st Century business Want to receive our linklog in your email? Please sign up here   FROM OUR BLOG  Real FinTech innovation will be more than just an add-on to FinServ firms. Using internal expertise to...