Digital Business Transformation

How to influence and co-ordinate agile, distributed business transformation

AGILE TRANSFORMATION

There are many new ideas and organisational models for modern companies to choose from, but any one example is unlikely to be a perfect match for your needs. We analyse each model in terms of the capabilities it can create, and we help organisations choose the best techniques and patterns to achieve their goals.

We like to work with small multi-disciplinary teams to coordinate a distributed transformation process involving a much wider network of people throughout the organisation. This approach, working through influence and networks against a common set of capability goals, is a great way to spread new ways of working and make the most of all the different groups and functions that are needed for transformation to succeed.

DISTRIBUTED CHANGE

In every organisation, outside of the formal project structures, there are many more enthusiastic individuals who want to help the organisation work in a more modern, connected way. Mobilising these ‘change agents’ is a great way to create a passionate network to spread new ideas, practices and behaviours.

Enterprise social networks provide access to the wider ‘human sensor network’ of the organisation, and our method involves these people in making sense of change and helping to assess its results in close to real-time. This makes transformation everybody’s responsibility and can provide a great boost to employee engagement.

 

A TYPICAL PROGRAMME

An agile framework to co-ordinate work on:

  • Coalition building: developing and working with change agent networks
  • Org models: a toolkit of new structures, techniques and new ways of working
  • Tech platforms: service-oriented approach for distributed work, sharing & connecting
  • Leadership: leadership guidelines (and future leaders) for the new world of work
  • Culture & practice: a conversation with the organisation about suitable methods
  • Process improvement: identifying and fixing processes that block new ways of working

SELECTED BLOG POSTS

Avoiding the Upskilling Whack-a-Mole

Avoiding the Upskilling Whack-a-Mole

Employees trying to up-skill face a real dilemma, one which becomes even more acute when their organisation is undergoing transformation: on one hand, they are caught in the prevailing cult of bare minimum learning, and on the other, the organisation’s ever-changing...

Overcoming Hidden Obstacles in Transforming Bank Operations

Overcoming Hidden Obstacles in Transforming Bank Operations

As the COO of a new bank-owned fintech, my first task was to set up the new company's operations to support users on our app and our network of partner merchants. Our goal was to deliver a superior customer experience through intelligent capabilities like...

Getting lost in the organisational cave

Getting lost in the organisational cave

Organisations generate rules and guidelines to govern behaviour and to avoid problematic outcomes, but over time these rules can chip away at the sense of ownership, autonomy and accountability that we want to see in a modern workplace. Getting the balance right is...

The Antidote to the Anti-Social Enterprise

The Antidote to the Anti-Social Enterprise

Last week, Meta launched its anticipated Threads platform, a Twitter-esque experience, linked to your Instagram account.  Ever an early adopter of social media, I signed up, and immediately got a wave of nostalgia from 15 years ago joining Twitter for the first time....

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