Sharing our thinking in the open helps connect with others trying to advance the future of digital working. Our archive of articles and links is open and available below.
Colleague-First Experiences: Another Management Conundrum
Some reflections on EX, the role of managers in creating colleague-first experiences and the challenge of relentless change for all. Investment in colleague-centricity is finally catching up to customer-centricity. We have many more conversations with our clients...
Thanks For The Memory
This week, Livio digs into the central role that memory plays in all aspects of our work, as well as wider society. Memory is a powerful factor in shaping both individual and collective perceptions of pretty much everything we do, but in our field we often take its...
Learning, ‘Teachability’ and the Power of Evolutionary Trial & Error
Some reflections on the changes underway in executive education and the link to 'un-thinking' learning organisations and artificial intelligence. Learning and teachability In some ways, the pandemic lockdown has improved my travel and exploration of the world. I used...
It’s Highly Illogical, Captain
This week, Livio shares some thoughts and links on our brain's ability to make rational decisions and retain knowledge in the face of evolutionary and cognitive challenges. Behaving like apes Like many others in Europe, I recently took part in some tentative,...
Permission To Be Different
Cerys shares links and insights into teams and leadership, inspired by the launch of a major collaborative project. This week, much of our time has been occupied with the launch of a new collaborative squad, with ambitious goals, combining the Post*Shift team, a...
The Fabric of the Org is Links Not Bricks
This week we look forward to the looming battle between office and "remote" working and ask what we can learn from Reddit and gamers about collaboration. Ronald Coase Reversed Earlier this week, I completed the content planning phase for an extensive leadership...
Mind Your Language
In this edition, Livio looks at some of the subtler communication challenges we rarely focus on in digital change programmes. What's in a word? I never cease to be amazed by the speed with which certain terms spread across all sorts of business communities, eventually...
Siloed Capability Development Cancels Out Transformation Advantage
How can we work to build a truly developmental organisation, allowing new capability development to be for everyone, not just those closest to the customer? With any transformation effort, it makes sense to target meaningful organisational capabilities rather than...
World-Building in Hybrid Organisations
How can we move beyond 'managing' one-size-fits-all workplace culture and think about world-building or cultivating a hybrid ecology in the post-lockdown period? Can online working reach escape velocity? The debate about whether - and how - to return to the office...
Digital Talent: An Emergent Approach
How can HR functions adopt a more creative, targeted approach to developing home-grown digital talent? The digital people challenge The digital skills gap was already widening fast before COVID-19 struck, as this World Economic Forum report shows. Since then, the 1-2...
More Thoughts on the Digital Leadership Gap
This week, Lee reflects on the leadership reform agenda we need to pursue to unlock the productivity gains we hope to see from digital innovation. Somewhere over the rainbow? It feels like there is so much potential value just over the horizon - such an opportunity to...
Tackling Emerging Tech as a Team
In this edition, Cerys explores how employees can feel less on the back foot when it comes to emerging tech. Yesterday I had the pleasure of presenting at a conference on the paradox of emerging technology, and one of the questions asked at the end of my talk has...