Sharing our thinking in the open helps connect with others trying to advance the future of digital working. Our archive of articles and links is open and available below.
Adopting Scaling Frameworks
When organisations begin ‘going agile’, one topic that seems to be debated endlessly is which scaling framework to use - there are a fair few plus variations to choose from: SAFe, LeSS, scrum of scrums etc. I’ve worked with organisations to implement and dismantle...
Retaining digital talent
The demand for digital talent at all levels of the organisation far outstrips supply. Research by Mortimer Spinks indicates that by 2020 the UK is expected to have a shortage of 800,000 tech workers. Recruiting them costs more and takes longer than any other type of...
Overcoming the challenges of virtual teams
Yesterday morning, I heard my colleague Livio speak at an event hosted by Kemp Little on the challenges of global virtual working. Along with Keith Warburton from Global Business Culture and Marian Bloodworth, Employment Partner at Kemp Little, they explored the...
Transformation is being held back by learned helplessness
In this post, lead consultant Cerys Hearsey explores the barriers created by end-users learned helplessness with Enterprise Social Tools. In 2017, the enterprise collaboration space started to polarise around two approaches - the simplicity and focus on...
Innovation labs are failing. What comes next?
Innovation labs operating at the edge of a company, focusing solely on innovation and R&D were at the height of popularity just a year or so ago, but are now closing at an ever-increasing rate. These siloed, trendy workspaces, that have little contact with the...
The best data insights become useless if no-one trusts them
At truly data-driven companies, such as Google or Facebook, where the business model relies on customer data to function, there is no question of trusting data, it’s embedded in the DNA of the company. But unfortunately the same isn’t yet true for the wider business...
Measuring how trust manifests in organisations
Building a culture of trust between management and the workforce is a key factor in reducing resistance to organisational change, and it helps create stronger alignment and sharing of ideas and practices. But, typically, trust is only measured once a year, or once a...
Procurement as an interface
I had a very interesting session last week with procurement leads responsible for sourcing legal and consulting work for major organisations. I came to the session wanting to talk about service-oriented, not product- or project-oriented strategic sourcing, and to lay...
Creating a culture of continuous learning
The rapid pace of change in recent years has meant continuous learning has become an imperative for all organisations. But as technologies that did not exist five years ago become commonplace, companies are struggling to keep up. Peter Senge introduced us to the...
Company Culture: Can You Have Too Much Of A Good Thing?
This year has seen some high-profile examples of when company culture starts working against you. Travis Kalanick’s resignation as CEO of Uber in June was the crystallisation of Uber as the seminal cautionary tale for when celebrated start-ups go bad. Their exaltation...
Getting started as a digital guide
There is no role more central to organisational transformation than Change Agent or Digital Guide. There are roles that may be more strategic, but the change agent is woven into the fabric of transformation, they are the ones in the trenches, helping the organisation...
With so much focus on risk, why do companies still get blindsided?
In the predictable markets of the 20th century, risks could be forecast years into the future without much change. Revisiting and updating your identified risks on anything more than an annual basis seemed like overkill. Regulators and investors were satisfied as long...