Sharing our thinking in the open helps connect with others trying to advance the future of digital working. Our archive of articles and links is open and available below.
A primer for business leaders on the digital workplace
With so attention now paid to culture, teams, and organisational change, we are surprised by how many discussions still miss the enabling role of social technologies. Yes, the digital workplace is a big topic amongst internal communications managers and technologists,...
Rethinking the role of your digital team
In our most recent research, many CIOs and CDOs complained that their digital strategy has only affected the edge of the business. Digging into this, we see that one of the biggest root causes is the siloed digital team. Originally separated from the business to...
New Post*Shift Report: Reboot Your Strategy For A Digital Age
Today, we are pleased to launch the latest Post*Shift research report on strategy in a digital age. Digital strategies have become ubiquitous. Regardless of industry, everyone is experiencing the rapid pace of change enabled by digitalisation. Large corporates have...
The Role Of Empathy In CX And On Teams
It's no wonder that empathy is a hot topic in CX circles today. When we interact with 'empathetic design', we experience the surprise and delight that keeps us coming back – and spending more. Think of the first time that you held a Kindle (my entire library at my...
The Automotive Tortoise versus the Hare
The automotive sector is a fascinating place to work right now thanks to the rapid acceleration towards electric vehicles and autonomous driving. The changes we are seeing will not just transform a major product category and an industry, but also, just as the...
New Organisational Structures Need New Decision-Making Models
Organisations are always seeking new catalysts for efficiency and effectiveness - and never more so than when a new CEO is appointed. In response to increased digital disruption, we are seeing more and more incumbent leaders also turning to the tried-and-tested...
Give me your huddled data masses
For a large organisation to be agile, frontline employees – and not just executives – need to make higher-order decisions. This requires an open, self-serve data architecture, and a workforce with the right data skills to make the most of it. Our own data from our...
How do we design new organisational structures?
At Post*Shift, we are interested in not only new organisational structures, but also the process of prototyping, testing, and implementing these designs. We would like to share three ideas on the structural elements of a digital operating model that fascinate us: Open...
Digital Transformation: Why Tech Alone Won’t Cut It
Pick any organisation in the FTSE500 and they will probably have a digital transformation initiative of some kind. Indeed, according to IDC, budgets allocated to be spent on digital transformation globally are forecast to reach an estimated $1.2 trillion - an upward...
Practical ideas to level up your social platform
In the various intranet and social technology conferences I have spoken at this year, I have been surprised by the limited scope and mandate of intranet manager and Enterprise Social Network (ESN) community manager roles in some organisations. In many cases, the role...
Getting ready for Data Ops
We spend so much time deep in the woods trying to help established firms become less divided by vertical hierarchy and more laterally connected, that sometimes it is good to raise our view and consider the prize that lies ahead for those with the courage, imagination...
Resisting the fate of the big, dumb company
Recently we have been doing a lot of speaking on agile transformation within complex, distributed organisations. We always include examples of how large companies are making it work - we want to show that it is possible to be big and agile at the same time. Even so,...