Sharing our thinking in the open helps connect with others trying to advance the future of digital working. Our archive of articles and links is open and available below.
Digital Workplace Hubs Need Learning Communities
I have enjoyed meeting many intranet and ESN professionals recently at conferences and company workshops. Having worked hard to establish these platforms in their organisations, they now face the challenge of transitioning from running a unified system that was...
Run Your Digital Strategy Through People, Not Presentations
In today’s blog, we discuss some of the insights from the first interviews from our latest research project: Alternative Approaches To Developing Digital Strategy. We are uncovering some fascinating input, but our investigations are still in progress. If you are...
Reflections on Building Digital Leadership Superpowers
This week, we had fun hosting an event on how to discover and nurture digital leaders. We covered key strategies and approaches, which we have derived from both our client work and research (slides below). Building Digital Leadership Superpowers Within Your...
The real reason your digital transformation won’t be done by 2020
Digital transformation may be the most convenient shorthand for today's efforts to digitise business models, organisation and processes, but, never-the-less, the term is far from perfect. The word digital brings its own challenges (because in this context, digital...
New Approaches For Developing Digital Leaders
I am excited to speak this Tuesday on the Building Blocks of a Digital Operating Model, at the CeBIT Enterprise Digital Arena in Hanover. In my talk, I will be taking a deeper look at the connected organisations that produce innovative digital products. There are now...
Designing Organisations That Work With The Grain Of Human Cognition
Last week, I gave a quick talk about the relationship between organisational design and human cognition at the Mind in Practice event held at Google Campus in London. The idea was to consider how we can design organisational structures that work with the grain of...
Don’t Forget ‘Soft Skills’ When Closing The Digital Gap
Most organisations currently have digital skills gaps that are holding back change. In interviews with digital and HR executives, both groups cite the lack of digital skills and values as the biggest barrier to transformation. Governments and corporates alike are...
#IWD2017: Bold Change Requires A Mind*Shift For Everyone
The World Economic Forum has pushed back its projection of gender parity by over 50 years, from 2133 to 2186. Today's economic gender gap, a measure of wage equality and female leadership in business and technology, looks more like it did in 2008 than at its high...
Cultural Intelligence Capabilities for Teams & Leaders
The digital world is often described as flat; as a level playing field for companies where location has little to no influence on outcome. But inside large multinational companies the world is decidedly lumpy, with structural and cultural barriers inhibiting flatness...
Digital Transformation Goals for Customer Experience
I gave a talk at last week’s Customer Experience / Digital Leadership event in London, and had some very interesting conversations about the priorities for digital transformation in customer experience. It fascinates me that products are changing so much faster than...
De-mystifying Digital Transformation
Digital transformation is more than just a technology initiative. It means ensuring our organisations are ready for the challenges and opportunities of digitisation in terms of products and services, but also the organisation that produces them and the business models...
Guide Networks: How To Involve The Whole Firm In Digital Change
For digital transformation to stick, change has to become routine. Yet most companies still struggle with implementation, particularly the sort that requires people to not only adopt new practices but also to rethink more deeply-rooted attitudes and expectations. A...