Sharing our thinking in the open helps connect with others trying to advance the future of digital working. Our archive of articles and links is open and available below.
Why Customer-Centricity is more than just Customer Focus
This week's curator Laura-Jane Parker considers the importance of customer-centricity for adaptive Digital Age organisations, and why a customer focus is not enough. One of the UK's most iconic retail companies, Marks and Spencer, has been in the headlines again for...
Growing communities beyond the edges of the organisation
This week's curator Sam Thomas looks at some success stories of communities expanding beyond the edges of their organisations. In digitally mature organisations we are used to seeing strong communities of engaged, self-selecting members gathered around a shared...
Event: The Future of the Digital Workplace
Over the past decade, all-in-one social business solutions such as IBM Connections and Jive emerged as the silver bullet solution to open, collaborative ways of working. Promising the death of email and files, businesses were quick to embrace but slow to adopt. A new...
Change the old or build the new?
This week, Lee Bryant considers the difficulty of trying to change organisations from within, and considers the role that technology might play in building the future firm. We work with large organisations that have typically optimised their management structures and...
Learning to lead
This week, Cerys Hearsey examines how individuals can learn how to lead in the fast-paced, volatile, complex conditions experienced by large organisations today. Organisations recognise that leadership happens at all levels of the organisation. So it should be easier...
Why Your Organisation Needs a Coaching Culture
This week, Caroline Boyd makes the case for building a coaching culture inside your organisation. Coaching is traditionally made accessible for select, top executives in an organisation. But the aims of coaching - facilitating learning, providing opportunities for...
Fine tuning your agile system to increase velocity
Being really busy and working really hard = providing maximum value to the team, right? Well… While this obviously can be true, it can also be a comforting lie we tell ourselves without even realising it. If you’re working flat out all week but not completing any...
We are hiring!
Do you believe that companies should be more human? At Post*Shift, we help companies adopt better ways of working, enabled by digital technologies. We offer the unique opportunity to work in a fast-paced startup environment helping some of the world's leading...
Empowered Teams Need Enabling Leadership
Recently I've been seeing some pushback against the buzz around employee empowerment. Like any management trend, there is a valid critique to be voiced when an organisation talks about empowering their employees, but in reality doesn't follow through and just jumps on...
Creating Psychological Safety in Hybrid Teams
In 2012, Google published the results of Project Aristotle - an in-depth analysis of the conditions needed for a team to be successful. It has led team leaders to re-evaluate the culture and environment they create. Organisations are discussing how to leverage the...
Making the time to work on the team, not just in one
This week, our curator Laura-Jane Parker reflects on the importance of making time to develop your teams ways of working for greater resilience. At Post*Shift, our mission is to help organisations transform themselves into 21st century businesses. To do this well, we...
Transparency and algorithmic sharing in the digital workplace
In this week's newsletter, Lee Bryant shares some links relating to the emerging debate about the transparency and role of algorithmic sharing of information in the digital workplace.In the wake of last week’s Facebook / CA furore, people are starting to question the...